Order FAQs
HOW CAN I TRACK THE STATUS OF MY ORDER?
Your Invicta Stores tracking number will be included in your shipment confirmation email. If you are registered at Invicta Stores Online, simply Sign In with your Username and Password and go directly to the My Orders section. Users who checked out a
HOW WILL I KNOW IF MY ORDER IS CONFIRMED?
If you provided a valid email address during the Checkout process, you will receive two emails after your order is placed. The first confirms the details of your order. The second email notifies you your order has shipped and contains your Invicta St
CAN I MAKE CHANGES TO MY ONLINE ORDER?
Because we pride ourselves in processing your orders quickly and efficiently, once your order has been confirmed, we can no longer cancel or modify your order. Please see our return policy for additional information.
WHEN IS MY ORDER SHIPPED?
Once your order is confirmed, please allow 1 to 5 business days for processing and packing before it is shipped. Once the carrier scans your package, you will receive an email with your tracking number. Please note that if you selected expedited ship
WHAT IF I PLACE AN ORDER AND INVICTA STORES DOESN'T HAVE THE ITEM IN STOCK?
While we make every effort to maintain an ample supply of our stock, occasionally we run out of certain items. Out-of-stock items will be removed from your order and refunded accordingly. Unfortunately, we are unable to accept back orders at this tim
HOW CAN I FIND AN ITEM I SAW IN AN INVICTA RETAIL STORE?
If you need help locating a Retail Store item, please visit invictastores.com.
MONITORING RETURNS
To maintain a fair shopping experience, Invicta Stores monitors return activity and reserves the right to limit returns, exchanges at InvictaStores.com and retail locations in cases of irregular behavior. This helps ensure a more flexible policy for
COUPONS, DISCOUNTS & GIFTS WITH PURCHASE
Exclusions apply to our coupons and promotions and they are subject to change or expire at any time. Our promotional coupons are not always applicable to certain sections, categories, or brands on our website that already have fixed low prices, inclu
INTERNATIONAL ORDERS & SHIPPING RESTRICTIONS
International users - Invicta Stores allows international orders. Please note that watches or jewelry containing Mother of Pearl, Abalone, Rosewood, Mahogany, and Ebony material are restricted from being shipped to select countries. Additionally, res
IS THERE A LIMIT ON HOW MANY WATCHES I CAN ORDER?
As we are a direct to consumer website, our watches are not authorized for re-sale. We reserve the right to cancel any orders that are flagged as such. If you are interested in volume purchasing, please contact us and we will assist you further.
WHERE DOES INVICTA STORES ACCEPT ORDERS FROM?
We are able to accept orders within the 48 continental United States as well as Alaska and Hawaii and more than 50 countries around the world.