Invicta Stores

Invicta Stores Help Center

HOW CAN I TRACK THE STATUS OF MY ORDER?

HOW WILL I KNOW IF MY ORDER IS CONFIRMED?

CAN I MAKE CHANGES TO MY ONLINE ORDER?

WHEN IS MY ORDER SHIPPED?

WHAT IF I PLACE AN ORDER AND INVICTA STORES DOESN'T HAVE THE ITEM IN STOCK?

HOW CAN I FIND AN ITEM I SAW IN AN INVICTA RETAIL STORE?

MONITORING RETURNS

COUPONS, DISCOUNTS & GIFTS WITH PURCHASE

INTERNATIONAL ORDERS & SHIPPING RESTRICTIONS

IS THERE A LIMIT ON HOW MANY WATCHES I CAN ORDER?

WHERE DOES INVICTA STORES ACCEPT ORDERS FROM?

Order FAQs

WHO ARE YOU?

WHERE CAN I FIND A STORE?

CAN I WORK IN AN INVICTA STORE?

About Invicta Stores

HOW DO I PICK THE RIGHT TIMEPIECE?

HOW DO I SIZE MY WATCH?

HOW SHOULD I CARE FOR MY WATCH?

Products

WHY SHOULD I CREATE AN ACCOUNT ON InvictaStores.com?

WHAT HAPPENS IF I FORGET MY PASSWORD?

Security

Your Account

WHAT PAYMENT METHODS DO YOU ACCEPT?

FINANCING OPTIONS

DO YOU CHARGE SALES TAX?

DO YOU STILL ACCEPT THE INVICTA CARD?

Payment Options

WHAT DOES SHIPPING COST?

CAN I PAY FOR EXPEDITED SHIPPING?

WHAT IS A HEAVY ITEM?

DO YOU SHIP INTERNATIONALLY?

WHEN WILL I GET MY ORDER?

MY ORDER IS SHOWING DELIVERED BUT I DIDN'T GET IT. WHERE IS IT?

WHAT IS YOUR RETURN POLICY?

CAN I RETURN AN ONLINE PURCHASE IN-STORE?

WHAT IF I RECEIVED AN INCORRECT OR DAMAGED ITEM, OR AN ITEM IS MISSING FROM MY ORDER?

Shipping & Returns

WHAT IS A MANUFACTURER WARRANTY?

INVICTA WATCH COMPANY OF AMERICA, INC. LIMITED WARRANTY

WHAT IS COVERED?

HOW DO I REQUEST A REPAIR?

Warranty & Repair

HOW CAN I TELL IF I HAVE A SWISS MADE INVICTA WATCH?

Do I have a Swiss Made Invicta?

WHAT IS THE IN-STORE EMAIL COUPON?

HOW DO I GET ONE AN EMAIL COUPON?

WHERE CAN I REDEEM MY EMAIL COUPON?

CAN I USE IT ONLINE AT INVICTASTORES.COM?

DOES THE COUPON APPLY ON ALL PURCHASES?

IS THE COUPON TRANSFERRABLE?

HOW CAN WE HELP WITH COUPON(S)?

Store Email Coupon FAQ

What does Invicta Care Product Protection cover?

Why should I add Invicta Care Product Protection?

When does my coverage start?

Are there any deductibles or hidden fees?

Is my coverage transferable if I sell or gift my watch?

How long does the coverage last?

Does it cover theft or loss?

Is Invicta Care Product Protection available for international customers?

How do I file a claim?

Invicta Care FAQ

When will I receive my refund?

Invicta Care redemption

Once a return is received please allow 5 to 7 business days for us to fully process your return and issue your refund. You will receive a confirmation via email as soon as the process is completed.

<p>Once a return is received please allow 5 to 7 business days for us to fully process your return and issue your refund. You will receive a confirmation via email as soon as the process is completed.</p>

If you decide to redeem the plan, please contact us 1-844-468-4282. We will issue a QR code along with a prepaid return label that you will use to send the watch back to us. The QR code must be included inside the return package.Once we receive the w

<div data-block="true" data-editor="dcl1c" data-offset-key="6hli3-0-0" id="isPasted"><div data-offset-key="6hli3-0-0"><span data-offset-key="6hli3-0-0"><span data-text="true">If you decide to redeem the plan, please contact us 1-844-468-4282. We will issue a </span></span><span data-offset-key="6hli3-0-1"><span data-text="true">QR code</span></span><span data-offset-key="6hli3-0-2"><span data-text="true"> along with a </span></span><span data-offset-key="6hli3-0-3"><span data-text="true">prepaid return label</span></span><span data-offset-key="6hli3-0-4"><span data-text="true"> that you will use to send the watch back to us. The QR code must be included inside the return package.</span></span></div></div><div data-block="true" data-editor="dcl1c" data-offset-key="48cgv-0-0"><div data-offset-key="48cgv-0-0"><span data-offset-key="48cgv-0-0"><span data-text="true">Once we receive the watch, you will be notified via email. A </span></span><span data-offset-key="48cgv-0-1"><span data-text="true">gift card (GC)</span></span><span data-offset-key="48cgv-0-2"><span data-text="true"> reflecting the purchase value will then be issued and sent to you via email.</span></span></div></div><div data-block="true" data-editor="dcl1c" data-offset-key="1p2tk-0-0"><div data-offset-key="1p2tk-0-0"><span data-offset-key="1p2tk-0-0"><span data-text="true">If you have any questions about the plan or redemption process, please feel free to contact us.&#xA0;</span></span></div></div>

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